wjn88 Privacy Policy —
How We Collect, Use &
Protect Your Personal Data

1 Introduction

wjn88 operates wjn88.com — a premium online casino and sports betting platform designed exclusively for Pakistan players. In providing these services, wjn88 necessarily collects and processes certain personal data about the individuals who register accounts and interact with the platform.

This Privacy Policy describes the types of personal data wjn88 collects, the purposes for which that data is processed, the legal basis for each processing activity, the parties with whom data may be shared, the security measures in place to protect it, how long data is retained, and the rights Pakistan players have in relation to their own personal data.

This Policy should be read together with the wjn88 Terms and Conditions, which are available at wjn88.com/terms-and-conditions. In the event of any conflict between this Policy and the Terms and Conditions on matters relating to personal data, this Policy shall prevail.

2 Personal Data We Collect

wjn88 collects the following categories of personal data in connection with your use of the platform:

2.1 Identity and Contact Data

Collected at registration and during identity verification: full legal name, date of birth, Pakistan CNIC or passport number (where verification is required), residential address, email address, and Pakistan mobile number.

2.2 Account and Credentials Data

Your chosen wjn88 username and encrypted password (wjn88 never stores passwords in plain text), account security settings including two-factor authentication status, and login session metadata including timestamps and device identifiers.

2.3 Financial and Transaction Data

PKR deposit amounts and timestamps, PKR withdrawal requests and settlement records, payment method identifiers associated with your Easypaisa, JazzCash, HBL, UBL, MCB Bank, or SadaPay account (wjn88 does not store full account numbers or PINs), bonus credit and wagering activity records, and your complete PKR transaction history on the wjn88 platform.

2.4 Gaming Activity Data

A complete record of all bets placed — including game titles, bet amounts in PKR, game outcomes, session durations, and time-stamped game logs. These records serve as the authoritative source of truth for dispute resolution and responsible gaming monitoring at wjn88.

2.5 Technical and Device Data

IP address, device type and model, operating system, browser type and version, screen resolution, Pakistan mobile network identifier (where applicable), and session duration data collected automatically when you access the wjn88 platform.

2.6 Communications Data

Records of all live chat conversations, email exchanges, and support ticket interactions between you and the wjn88 support team. These records are retained to ensure continuity of support and for quality assurance purposes.

2.7 Responsible Gaming Data

Your deposit limit settings, self-exclusion status and duration, session time reminders, and any voluntary information provided to the wjn88 support team in connection with a responsible gaming concern. This data is treated with heightened sensitivity.

3 How We Collect Your Data

wjn88 collects personal data through the following channels:

• Direct provision: Data you enter into the wjn88 registration form, account profile, deposit screens, support chat, or any other interactive element of the platform.
• Automated collection: Technical and device data collected automatically by wjn88's web servers when you access the platform, including through cookies and similar technologies (see Section 7).
• Payment processors: Transaction confirmation data received from Pakistan payment providers including Easypaisa, JazzCash, HBL, UBL, MCB Bank, and SadaPay upon completion of a deposit or withdrawal instruction.
• Identity verification partners: Where wjn88 requires enhanced identity verification, data may be cross-referenced against third-party verification services. wjn88 will inform you when this process is initiated.
• Fraud and security systems: Technical signals generated by wjn88's internal fraud detection systems based on your interaction patterns with the platform.

4 Legal Basis for Processing

wjn88 processes personal data only where a valid legal basis exists. The following table summarises the primary legal basis for each category of processing activity:

5 How wjn88 Uses Your Data

Personal data collected by wjn88 is used for the following specific purposes:

• Creating, maintaining, and managing your wjn88 account, including authenticating your wjn88 Login and processing your profile settings.
• Processing PKR deposits and withdrawals through your chosen Pakistan payment method, and maintaining an accurate PKR transaction history in your account.
• Verifying your identity and age (18+) in accordance with applicable regulations and the wjn88 Terms and Conditions.
• Detecting, investigating, and preventing fraud, money laundering, account sharing, bot activity, and any other Prohibited Conduct as defined in the wjn88 Terms and Conditions.
• Delivering personalised game recommendations, PKR bonus offers, and VIP programme communications where you have opted in to receive such content.
• Monitoring gaming behaviour to identify potential problem gambling patterns and to deliver appropriate responsible gaming interventions under wjn88's duty of care to Pakistan players.
• Resolving disputes about game outcomes, PKR transactions, or account actions using authoritative server logs and transaction records.
• Providing 24/7 English-language customer support and maintaining a record of support interactions to ensure continuity of service.
• Complying with applicable legal, regulatory, and reporting obligations.
• Improving platform performance, game selection, and user experience based on aggregated, anonymised usage analytics.

6 Data Sharing and Disclosure

wjn88 does not sell personal data. Data is shared only with the following categories of recipients, each of whom is bound by applicable data protection obligations:

6.1 Payment Service Providers

When you deposit or withdraw PKR funds, wjn88 shares the minimum necessary transaction data with your chosen Pakistan payment provider — Easypaisa, JazzCash, HBL, UBL, MCB Bank, or SadaPay — to execute and confirm the transaction. These providers operate under their own privacy policies and regulatory obligations.

6.2 Game Content Providers

Third-party game providers whose titles appear in the wjn88 lobby — including PG Soft, Pragmatic Play, Microgaming, JDB, and NetEnt — may receive session tokens and game-round identifiers to enable game launch, session management, and RNG integrity verification. These providers do not receive your identity, contact, or financial data.

6.3 Identity Verification and Fraud Prevention Services

Where enhanced KYC verification is required, wjn88 may share relevant identity data with specialised verification providers. These providers are contractually prohibited from using shared data for any purpose other than the specific verification task instructed by wjn88.

6.4 Legal and Regulatory Authorities

wjn88 will disclose personal data to relevant Pakistani or international law enforcement, financial intelligence units, or regulatory authorities where legally required to do so — including in cases involving suspected fraud, money laundering, or other criminal activity. Where legally permissible, wjn88 will attempt to notify the affected account holder before such disclosure.

6.5 Professional Advisors

wjn88 may share personal data with legal counsel, auditors, or other professional advisors under strict confidentiality obligations where required for legal proceedings, compliance reviews, or financial audits.

7 Cookies and Tracking Technologies

wjn88 uses cookies and similar technologies to improve platform performance, maintain your login session, and understand how Pakistan players use the platform. The following types of cookies may be active when you use wjn88:

Most browsers allow you to block or delete cookies through their settings. Blocking essential cookies will impair your ability to log in to and use the wjn88 platform. Pakistan players using mobile browsers on Zong, Jazz, Telenor, or Ufone data connections should be aware that some mobile browsers have cookie handling settings that differ from desktop browsers.

8 Data Retention

wjn88 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data (identity, contact, gaming activity, PKR transaction history): retained for the duration of your active wjn88 account relationship.
• Closed account data: retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations and to support any retrospective dispute or regulatory enquiry.
• Support communications: retained for three years following the conclusion of the relevant support interaction.
• Marketing consent records: retained for the duration of the consent plus two years after withdrawal of consent.
• Security and fraud logs: retained for up to seven years where the log relates to an identified or suspected fraudulent activity.
• Anonymised analytics data: may be retained indefinitely, as it cannot be used to identify individual Pakistan players.

When personal data is no longer required, wjn88 deletes or irreversibly anonymises it using industry-standard data destruction procedures.

9 Data Security Measures

wjn88 implements a comprehensive security framework to protect Pakistan player personal data against unauthorised access, loss, alteration, and disclosure. Key measures include:

• Encryption in transit: All data transmitted between your device and wjn88's servers is protected by 256-bit SSL/TLS encryption. This applies equally to login sessions, deposit flows, game launches, and support interactions.
• Encryption at rest: Sensitive personal data stored in wjn88's databases — including identity data, credentials, and PKR financial records — is encrypted at rest using AES-256 or equivalent.
• Access controls: Access to systems containing personal data is restricted on a strict need-to-know basis. Internal access is logged, monitored, and regularly audited.
• Password security: Passwords are stored using one-way cryptographic hashing. wjn88 staff cannot read, access, or recover your password under any circumstances.
• Two-factor authentication: Available for all Pakistan players and strongly recommended to protect against unauthorised account access even in the event of password compromise.
• Penetration testing: wjn88's security infrastructure undergoes regular independent penetration testing to identify and remediate vulnerabilities before they can be exploited.

10 Your Privacy Rights

Every Pakistan player who holds a wjn88 account has the following rights in relation to their personal data. To exercise any of these rights, contact wjn88 via live chat or email at [email protected]:

wjn88 will respond to all verifiable data rights requests within 30 calendar days of receipt. In complex cases where more time is required, wjn88 will notify you of the extension and the reasons for it within the initial 30-day window.

11 Children's Privacy

wjn88 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from any individual under 18 years of age. If wjn88 becomes aware that a registered account belongs to a minor, that account will be immediately closed, all personal data will be deleted, and any deposited PKR funds will be returned to the originating payment source.

If you are a parent or guardian and believe a minor has registered a wjn88 account, please contact us immediately at [email protected] with the account details so that we can act promptly.

12 Third-Party Links and Embedded Content

The wjn88 platform may contain links to third-party game provider lobbies or informational resources. wjn88 is not responsible for the privacy practices of any third-party website or application. Each third-party provider operates under its own privacy policy, which governs how that provider handles data collected through its own systems.

When you launch a third-party game within the wjn88 platform, a secure session token is passed to the game provider to authenticate your session and track your bet activity for settlement purposes. This is described further in Section 6.2 of this Policy.

13 Changes to This Privacy Policy

wjn88 may update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or the range of products and services offered on the platform. All updates will be published on this page with a revised effective date.

Where a change materially affects how your personal data is used — particularly if it involves a new processing purpose or a new category of third-party recipient — wjn88 will notify Pakistan players via the email address registered to their account at least 14 days before the change takes effect. Continued use of the wjn88 platform after the new effective date constitutes acceptance of the updated Policy.

14 Contact and Data Enquiries

For any privacy-related question, data rights request, or concern about how wjn88 handles your personal data, please contact the wjn88 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the wjn88 platform. English-language support for all Pakistan players. Fastest response channel for urgent privacy concerns.
• Email: [email protected] — for formal data rights requests and written privacy enquiries. wjn88 aims to acknowledge all privacy-related emails within 48 hours and to provide a substantive response within 30 calendar days.

Please include your registered wjn88 username and the Pakistan email address associated with your account in all privacy correspondence, so that we can verify your identity before processing any data rights request.